Questions & Answers
All your questions about 1bat answered
Deposits, withdrawals, security, cricket betting, and slot games — find detailed answers to the most frequently asked questions about 1bat right here.
Whether you are new to 1bat or a regular player, questions often come to mind — how long does a withdrawal take, what is the correct way to deposit, how do you keep your account secure, what happens to your bet if a match is called off due to rain. This page has clear and straightforward answers to more than 20 questions organised into five topic-based categories, so you can make decisions without any hassle.
Withdrawal Questions
The minimum withdrawal amount at 1bat is ৳1,000. Requests below this amount cannot be processed. The maximum you can withdraw at once depends on your account level and the payment method you choose. Before withdrawing, make sure your balance meets this limit and that any active bonus wagering requirements have been fulfilled.
Yes, but to withdraw winnings earned from a bonus, you must first complete the wagering requirements. For example, a ৳1,000 bonus with a 25× wagering requirement means you need to place ৳25,000 in bets — on the bonus amount only, not combined with the deposit amount. Once the requirements are met, the bonus winnings are added to your main balance and become withdrawable.
Yes, 1bat offers withdrawals 7 days a week, 24 hours a day. You can submit a request even on weekends or late at night. Processing typically takes 30 minutes to 3 hours. Bank transfers may take slightly longer due to banking hours.
A pending status means your request is currently under review. In normal circumstances it is resolved within 3 hours. If more time has passed, contact us via live chat and provide your transaction ID. Pending times can sometimes be longer if additional account verification details are needed.
Deposits
1bat does not charge any deposit fees on its end. However, some payment providers — such as bKash or Nagad — may apply their own transaction charges. These charges are part of the payment app's terms, not 1bat's policy. Check your mobile banking app for applicable charges before making a deposit.
1bat currently accepts four payment methods: bKash, Nagad, Rocket and bank transfer. For bank transfers, major Bangladeshi banks such as Dutch-Bangla Bank, Islami Bank, and BRAC Bank can be used. Deposits via crypto, credit card, or foreign wallets are not accepted.
Log in to 1bat and go to the "Deposit" option. Select Nagad as your payment method. Send the specified amount from your Nagad app to the merchant number displayed. Copy the transaction ID, paste it into the deposit form, and confirm. The minimum deposit amount is ৳200.
Wait a few minutes first, as network delays can sometimes cause a hold-up. If your balance has not updated within 15 minutes, save the transaction slip or ID from your mobile banking app and contact our support team via live chat. They will verify and resolve it promptly.
The minimum deposit amount at 1bat across all payment methods is ৳200. This has been set with Bangladeshi mobile banking users in mind, so you can start playing even on a small budget. The same limit applies to all methods — bKash, Nagad, Rocket, and bank transfer.
Security & Privacy
Without delay, change your password immediately. Then contact 1bat support right away via live chat or at [email protected]. The support team can temporarily lock the account and investigate any suspicious activity. Reporting as quickly as possible is the most effective step in this kind of situation.
Yes. 1bat uses SSL encryption, which keeps all data exchanged between your browser and our servers secure. Payment details, login credentials, and personal information are all transmitted through encrypted channels. If you see the padlock icon in your browser's address bar, your connection is secure.
Never share it. 1bat or any legitimate organization will never ask for your OTP, bKash PIN, or Nagad password. If anyone asks for this information, it is an attempt at fraud. Avoid such calls or messages and report the matter to our support team. Keep your mobile banking PIN to yourself — do not share it with anyone.
Use a password of at least 10–12 characters that mixes uppercase letters, lowercase letters, numbers, and special characters. Avoid simple passwords like your name, date of birth, or "123456". Most importantly — do not use your 1bat password on any other site. Changing your password regularly is also a good habit.
The official 1bat domain is 1bat.lat — any site with a different spelling, extra numbers, or a different extension may be fake. Always verify the URL in the address bar and make sure the connection starts with https. Instead of clicking unknown links to log in, type the address directly into your browser.
Cricket Betting
If a match is abandoned due to rain or any other reason and no official result is declared, the bet is generally considered void and the stake is returned. However, if a result is declared using the Duckworth-Lewis method after a specified number of overs have been completed, the bet will be settled according to that result. Please read the terms and conditions for detailed rules.
Yes, 1bat offers in-play or live betting. During a match, the situation changes after every ball and the odds update accordingly. It is much more exciting because you can make decisions based on how the match is unfolding. Quick decision-making is important in live betting, as odds change from moment to moment.
Betting is available on BPL (Bangladesh Premier League), the T20 World Cup, IPL, and other major international cricket tournaments at 1bat. Markets are also available for Bangladesh national team (Bangladesh Tigers) matches. For example, on a Bangladesh vs India match you can bet on match winner, top run-scorer, or over/under markets.
Yes, accumulator (parlay) betting is available, where you can add multiple selections into a single bet. If all selections are correct, the return is much higher. Keep in mind though — if even one selection is wrong, you lose the entire bet. Starting with fewer selections is a good strategy for beginners.
The most popular markets among Bangladeshi players are: Match Winner (which team will win), Toss Winner, First Innings Runs Over/Under, Man of the Match, Top Wicket Taker, and Top Run Scorer. In T20 matches, Powerplay runs and whether runs will be scored off the first ball of the match are also widely followed markets.
Slots & Jackpot
Free spins are usually available through promo offers, welcome bonuses, or in-game scatter features within individual games. They give you the chance to spin the reels on specific slot games at no cost. Promo free spins are generally restricted to specific games, and winnings from them may be subject to wagering requirements. You can find full details in the terms and conditions.
Many slot games offer a demo or fun mode where no real money is needed. This mode lets you understand the game mechanics, bonus features, and paylines. However, winnings in demo mode cannot be withdrawn — you need to play in real money mode for actual prizes. Check the specific game's information page for demo availability.
In a progressive jackpot, a small portion of each bet is added to a pool. The more players participate, the larger the prize grows — sometimes reaching a very large sum. When someone wins the jackpot, the pool resets and starts building again from a minimum value. Every spin has an equal chance of hitting the jackpot.
Volatility or variance is a measure of how frequently and how large the rewards a game pays out. In a high volatility game, wins occur less often, but there is a chance of winning a larger reward when they do. In a low volatility game, smaller rewards come more frequently. Choose according to your budget and playing style.
RTP, or Return to Player, is a theoretical percentage showing how much of the total amount wagered a game returns to players over the long term. It is typically expressed as an average across millions of spins — it can vary significantly in short-term sessions. A higher RTP means the game tends to return comparatively more over the long run, but it is not a guarantee of any individual win.
Still have questions?
Our support team is with you seven days a week, 24 hours a day — ready to help in both Bengali and English.